Contact information

CONTACT INFORMATION

Last updated: 8 October 2026

For questions about products, orders, delivery, returns, exchanges or refunds, contact:

Email: support@flowmade.shop

Customer service hours:
9:00 am–4:00 pm UK time

Normal response time:
Within 48 hours

When contacting us about an order, please include your order number.

Store name: flowmade
Website: https://flowmade.shop
Currency: GBP
Accepted payment cards: Visa and Mastercard

Please email support@flowmade.shop before returning a product.

Approved returns must be sent according to the instructions provided by customer service.

The registered return address is:

FLOWMADE ENTERPRISES LIMITED
79–81 Regent Street
London, England
W1B 4EG
United Kingdom